At ASIMUT, we know that great support is essential to helping you get the most out of our software. That’s why we’re continuously improving and expanding our resources to make it easier for you to find the answers you need – whether it’s through live assistance or self-help tools tailored to your needs as Local Support Agents (LSAs) and advanced schedulers.
Expanding our support resources
For a while now, we’ve been updating and growing our library of articles, tips, tricks and FAQs, and this will remain a key focus in the months ahead. These resources aim to address common questions and challenges, provide insights into new features and guide you toward making the most of ASIMUT in your daily tasks.
Here’s a snapshot of the latest additions to the support centre:
- What’s new in version 3.4 – an overview of the latest features, updates and bug fixes.
- Event requests – an in-depth look at one of our newest features.
- FAQ: How do I remove a user from all future events? – a step-by-step guide.
As you can see here, the growing collection spans from broad overviews to specific how-tos, helping you stay informed and efficient.
Why self-help matters
As a super user, you play a vital role in helping your institution make the most of ASIMUT. Staying up to date on the system’s capabilities and using the resources we provide equips you to support your colleagues and streamline scheduling more effectively for everyone.
Our easy-to-access materials empower you to solve problems independently whenever it suits you and help you better understand how to use ASIMUT in your specific context.
Support that meets you where you are
While we’re putting a strong focus on self-help materials, we want to emphasize that you can always reach out for live support when you need it. Our support team – Silvia, Dennis and Nicolae who recently joined us – is ready to assist. As a former LSA himself, Nicolae brings firsthand experience and understanding of your perspective, ensuring our support stays practical and relevant.
Building better support together
We know the value of staying close to our clients. Your questions, feedback and ideas are crucial in shaping our resources and ensuring they address the issues that matter most to you. If there’s a topic or feature you’d like us to cover, please don’t hesitate to reach out.
Our commitment to continuously improving both the software and the support platform is part of what sets ASIMUT apart. Stay tuned for ongoing updates, and don’t forget to explore the growing library of materials we’ve created with you in mind.
We’re here to help – whether through a friendly chat with our support team or the latest FAQ to make your day a little easier.
At ASIMUT, we know that great support is essential to helping you get the most out of our software. That’s why we’re continuously improving and expanding our resources to make it easier for you to find the answers you need – whether it’s through live assistance or self-help tools tailored to your needs as Local Support Agents (LSAs) and advanced schedulers.
Expanding our support resources
For a while now, we’ve been updating and growing our library of articles, tips, tricks and FAQs, and this will remain a key focus in the months ahead. These resources aim to address common questions and challenges, provide insights into new features and guide you toward making the most of ASIMUT in your daily tasks.
Here’s a snapshot of the latest additions to the support centre:
- What’s new in version 3.4 – an overview of the latest features, updates and bug fixes.
- Event requests – an in-depth look at one of our newest features.
- FAQ: How do I remove a user from all future events? – a step-by-step guide.
As you can see here, the growing collection spans from broad overviews to specific how-tos, helping you stay informed and efficient.
Why self-help matters
As a super user, you play a vital role in helping your institution make the most of ASIMUT. Staying up to date on the system’s capabilities and using the resources we provide equips you to support your colleagues and streamline scheduling more effectively for everyone.
Our easy-to-access materials empower you to solve problems independently whenever it suits you and help you better understand how to use ASIMUT in your specific context.
Support that meets you where you are
While we’re putting a strong focus on self-help materials, we want to emphasize that you can always reach out for live support when you need it. Our support team – Silvia, Dennis and Nicolae who recently joined us – is ready to assist. As a former LSA himself, Nicolae brings firsthand experience and understanding of your perspective, ensuring our support stays practical and relevant.
Building better support together
We know the value of staying close to our clients. Your questions, feedback and ideas are crucial in shaping our resources and ensuring they address the issues that matter most to you. If there’s a topic or feature you’d like us to cover, please don’t hesitate to reach out.
Our commitment to continuously improving both the software and the support platform is part of what sets ASIMUT apart. Stay tuned for ongoing updates, and don’t forget to explore the growing library of materials we’ve created with you in mind.
We’re here to help – whether through a friendly chat with our support team or the latest FAQ to make your day a little easier.
